Phone number: 0032-473.405.399
E-mail address: as@ascollection.eu
Frequently Asked Questions
Where do you deliver your products?
In all EU member states:
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- United Kingdom
Do the prices on the website include VAT?
Yes, all prices include taxes.
How much does it cost for delivery?
Price will be calculated at checkout depending on the country it is sent to, and the weight.
How long does it take to receive a product?
Once payment done, processing time can take 2 to 5 days, depending on the volume you have ordered, and shipping anywhere in Europe should take another 3-5 days.
What is your return/exchange policy?
These products are made for you as your order them. Exchange or return is not permited.
How do I pay for my order?
You can pay by credit card via Paypal, or by bank transfer (keep in mind bank transfers can take a while, your order will be processed only when the money is received)
Washing instructions?
Printed t-shirts can be washed up to 30 degrees, and, preferably not used in the drier.
What fabrics do you use?
All our products are cotton made
Can I submit my own idea?
We are always looking for new ideas, you can always contact us to propose your idea. Send an email to : myidea@ascollection.eu
Get in touch!
We are here to answer your questions! Check for your answer in the column to the left, and if it is not listed, don’t hesitate to fill the following form and we’ll make sure you get an answer ASAP!