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F.A.Q.

Customer Questions

How can I personalise my T-shirt?

You click on the main menu bar on DESIGN YOUR OWN

You chose the type of apparel you want to use.

You add text, you can chose images from our collection, or you can upload your own images.

You can personalise both sides.

What is the delivery time?

Items are usualy sent 3 to 5 days after payement is confirmed. In case there is a delay in the delivery (lack of stock, model or size) you will be informed by email and you will have the right to cancel your order.

I changed my mind, can I send my product back?

AScollection.eu will create your own apparel. Returns are not accepted unless the product received is not the one ordered.

How can I pay?

We work with Paypal.

You can pay with your bank card (with or without a paypal account) , or from your paypal account.

You can also pay by bank transfer (keep in mind, goods are sent only after the bank transfer is received)

How can I contact AScollection ?

You can contact us by email:

contact@ascolletion.eu

Where do you ship?

For the moment, AScollection only accepts orders within the European union countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France,Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK and Switzerland